Building Trust in your CompanyTuesday, November 13th, 2018
Do you have a trust or integrity issue in your company? Are you getting poor or bad reviews on the Internet? Do the most hirable candidates not join your team? Do your best people leave to go work where they believe the pasture is greener?
A trust issue can hurt your company's ability to hire and retain good employees. It can also damage your ability to generate new business and make sales. We’ve seen businesses have to change their business name because of the amount of bad reviews they had received, only to finally go out of business because they couldn’t escape, or fix, their reputation.
There's a Free Assessment here to see if you're the kind of company top people want to work for.
How to Fix Your Reputation and Build Trust
Trust starts with the leader. It stems from the leader’s actions and attitude.
Trust = Predictability. To build trust with your team and with your customers, you need to be predictable. Predictability is not the only thing that equates to trust, but it is very much in line.
Some of the things you can do to become more predictable with your staff and your customers is to:
- Show up when you say you will.
- Keep a set schedule.
- Do the things you say you’re going to do.
- Keep the same positive attitude day in and day out, regardless of what’s going on around you.
In the video, business coach and contractor Larry Janesky, talks about how to build trust with your team and subsequently with your customers.
Here's a quick "Think Daily for Businesspeople" message on principles and keeping your reputation and integrity intact.